CAPPS – Integrating Cisco Unified Communications Applications v1.0

Short Course Description

5 Day

Course Overview

Integrating Cisco Unified Communications Applications (CAPPS) v1.0 is a 5-day training program that prepares the learner for integrating Cisco Unity Connection, Cisco Unity Express, Cisco Unified IM and Presence, and video into a Collaboration deployment. It describes voice messaging deployment scenarios, Cisco Unified Presence features, and troubleshooting mechanisms as well as Cisco Unified IM and Presence and Cisco Jabber integration options with Cisco Unified Communications Manager.

Prerequisites

The knowledge and skills that the learner should have before attending this course are as follows:

• Working knowledge of fundamental terms and concepts of computer networking, including LANs, WANs, switching and routing
• Ability to configure and operate Cisco routers and switches and to enable VLANs and DHCP
• Basics of digital interfaces, PSTN, and VoIP
• Fundamental knowledge of converged voice and data networks and Cisco Unified Communications Manager deployments

Course Objectives

Upon completing this course, the learner will be able to meet these overall objectives:

• Implement Cisco Unity Connection in a Cisco Unified Communications Manager deployment
• Describe how to implement Cisco Unity Express in a Cisco Unified Communications Manager Express deployment
• Implement Cisco Unified IM and Presence and Cisco Jabber Desktop and Mobile using BYOD
• Integrate Cisco VCS and Cisco TMS into a Cisco collaboration deployment